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Customer Support

If you are having trouble printing with any of the materials sold on our site, we will be more than happy to try and help you troubleshoot your issue/s.

While our support staff is extremely experienced in 3D printing and will try to help you as best they can, give you advise, tips, tricks etc., please remember that 3D printing involves many different variables and the material you are printing with may not always be the root cause of your problem.

Please note that some of the materials sold on our site are not manufactured by us. If your question is concerning a material/product from a different manufacturer, our staff may not always be able to provide you with the same level of support as the the original manufacturer might.

Links to manufacturers who's products are featured in our store:

NinjaFlex - FennerDrives

Taulman3D (Nylon 618, 645, Bridge, T-Glase) - Taulman3D

smartABS - FormFutura
Flex EcoPLA - FormFutura
Laywoo-D3 - FormFutura
Laybrick - FormFutura
Thermochrome PLA - FormFutura
EasyFil 2.85mm PLA - FormFutura
EasyFil 2.85mm ABS - FormFutura

PolyMax PLA - PolyMakr
PolyFlex - PolyMakr

Carbon Fiber PLA - Proto-Pasta
Polycarbonate-ABS (PC-ABS) - Proto-Pasta
High Temperature PLA - Proto-Pasta

Filaments.ca Customer Support Email: support@filaments.ca

**For inquiries regarding sales, billing, orders, shipping, etc. - Please contact us here.